Guarantees
In addition to your statutory rights, Silverline are happy to provide guarantees on our water softeners, under counter filters, portable filters, mini filters, cartridge filters and whole house filters.
Please see the relevant section below to view your specific guarantee.
Mini Filters
Limescale Inhibitor Filters - Guarantee
The guarantee card must be completed and returned within 28 days in order to validate this manufacturers guarantee.
Your product is guaranteed against faulty materials and workmanship for 6 months, provided that, the standard litre capacity relevant to your model, has not been exceeded within this time.
| Model | Model Number | Capacity |
| Miniclear | UC06L | 4,000 litres |
| Miniclear Plus | UC06LH | 4,000 litres |
If your product should become defective as described above we will replace all defective parts, or at our discretion, replace the product free of charge provided:
- The product is returned to us with evidence of the purchase date.
- The product has not been misused or installed incorrectly or carelessly.
- The specified working parameters have not been exceeded.
- Repairs have not been attempted, other than with our prior approval.
THIS GUARANTEE IS AN EXTRA BENEFIT TO YOU AND IS ADDITIONAL TO YOUR STATUTORY RIGHTS.
Portable Filters
Portable Filters - Guarantee
The guarantee card must be completed and returned within 28-days in order to validate this one year guarantee.
Your product is guaranteed against faulty materials and workmanship for one year, provided that, the standard litre capacity relevant to your model, has not been exceeded within this time.
Heavy Metal Models
| Model | Model No | Capacity |
| TRAVELLER | P24H | 1,600 litres |
| PORTABLE | P04H | 2,700 litres |
| COUNTER-TOP | P40H | 27,000 litres |
| SUPER-CT | P60H | 40,000 litres |
Standard Models
| Model | Model No | Capacity |
| TRAVELLER | P24S | 2,400 litres |
| PORTABLE | P04S | 4,000 litres |
| COUNTER-TOP | P40S | 40,000 litres |
| SUPER-CT | P60H | 60,000 litres |
If your product should become defective as described above we will replace all defective parts, or at our discretion, replace the product free of charge provided:
- The product is returned to us with evidence of the purchase date.
- The product has not been misused or installed incorrectly or carelessly.
- The specified working parameters have not been exceeded.
- Repairs have not been attempted, other than with our prior approval.
THIS GUARANTEE IS AN EXTRA BENEFIT TO YOU AND IS ADDITIONAL TO YOUR STATUTORY RIGHTS.
Under Counter Filter
Under Counter Filters - Guarantee
Your product is guaranteed against faulty materials and workmanship for one year, provided that, the standard litre capacity relevant to your model, has not been exceeded within this time.
HEAVY METAL REDUCTION UNITS
| Model | Model No | Capacity |
| MINIFIX | UC04H | 2,700 litres |
| MIXIFIX | UC12H | 8,000 litres |
| MIDIFIX | UC40H | 27,000 litres |
| MAXIFIX | UC60H | 40,000 litres |
STANDARD UNITS
| Model | Model No | Capacity |
| MINIFIX | UC04S | 4,000 |
| MIXIFIX | UC12S | 12,000 |
| MIDIFIX | UC40S | 40,000 |
| MAXIFIX | UC60S | 60,000 |
Replacement cylinders have the suffix 'R' following the above model numbers.
If your product should become defective as described above we will replace all defective parts, or at our discretion, replace the product free of charge provided:
- The product is returned to us with evidence of the purchase date.
- The product has not been misused or installed incorrectly or carelessly.
- The specified working parameters have not been exceeded.
- Repairs have not been attempted, other than with our prior approval.
THIS GUARANTEE IS AN EXTRA BENEFIT TO YOU AND IS ADDITIONAL TO YOUR STATUTORY RIGHTS.
Whole House Filters
Whole House Filters - Guarantee
Your product is guaranteed against faulty materials and workmanship for one year, provided that, the standard litre capacity relevant to your model, has not been exceeded within this time.
HEAVY METAL REDUCTION UNITS
| Model | Model No | Capacity |
| Basic | WH1MH | 670,000 litres |
| Super | WH4MH | 2,700,000 litres |
STANDARD UNITS
| Model | Model No | Capacity |
| Basic | WH1MS | 1 million litres |
| Super | WH4MS | 4 million litres |
If your product should become defective as described above we will replace all defective parts, or at our discretion, replace the product free of charge provided:
- The product is returned to us with evidence of the purchase date.
- The product has not been misused or installed incorrectly or carelessly.
- The specified working parameters have not been exceeded.
- Repairs have not been attempted, other than with our prior approval.
THIS GUARANTEE IS AN EXTRA BENEFIT TO YOU AND IS ADDITIONAL TO YOUR STATUTORY RIGHTS.